Refund and Returns Policy Refund and Return Policy At subboh ,customer satisfaction is our priority. If you face any issue with your order, you may request a return or refund according to the conditions below. Return Customers can request a return if the product received is damage ,expired, or incorrect . The return request must be made within 24 hours of receiving the order . Products must be unused and in their original packaging . Refunds Once your return request is approved, the refund will be processed within 3-5 working days . The refund will be credit to the original payment method used during checkout . Order Cancellation Order can be cancelled before they are dispatched. Once the order has been dispatched, cancellation may not be possible . Contact Support If you have any questions about refunds or returns , please contact our support team through the Contact Us page .